Patrick Chao brings a steady, grounded presence shaped by years in law enforcement and a commitment to personal resilience. A former SWAT team member and skilled marksman, he carries forward a core lesson from his career: every story has more than one side, and good judgment starts with listening.

Outside of work, Patrick has rebuilt his routines following two back surgeries, trading motorcycles and heavy lifting for daily swimming at his condo pool and light martial arts training. He keeps things simple in the kitchen with sunny side eggs, hash browns, and toast, but he enjoys exploring the Massachusetts food scene, especially Texas Roadhouse for steak, Legal Sea Foods for fish and chips, and Sun Kong for dim sum.

Favorite Part of Working at MACGH
Patrick values being part of a mission that helps people feel understood and supported. His background taught him the importance of listening with care and recognizing the full story, and he appreciates that MACGH approaches every interaction with that same respect. He enjoys working with a team that is committed to player health and to making a positive difference across the Commonwealth.