Press & Updates

New PlayWell Program to Strengthen Player Health Services in Massachusetts

The Massachusetts Council on Gaming and Health is proud to serve as the operator of the Commonwealth’s new PlayWell program, providing trained PlayWell Advisors at every casino to help patrons keep gambling safe, informed, and in balance. With the opening of PlayWell Hubs at MGM Springfield, advisors are now on site offering clear guidance on odds and game features, budgeting support through PlayMyWay, and confidential assistance for anyone seeking a break or considering voluntary self‑exclusion. This launch marks an important evolution in MACGH’s long‑standing player‑health work, expanding our ability to meet patrons where they are with trusted advisors, practical tools, and compassionate support that help ensure gambling remains entertainment.

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